"For reliability, responsiveness and never being grumpy, we give them a solid 10..."

Our server was down and our files lost. We tried repeatedly to get someone to come out, but they would not come for days. Then we were introduced to Whitehorse, who came out straight away and resolved our problems. Whenever we have a problem we always call Whitehorse. Whitehorse completely understands my level of computer knowledge and explains things so I understand. For reliability, responsiveness and never being grumpy, we give them a solid 10.

Mari Aoyagi
Program Assistant
The Mansfield Foundation

Mari Aoyagi recently served as program assistant with the Mansfield Foundation, where she was responsible for the day-to-day management of the office, managed the Foundation’s internship program, provided program support to staff, and served as webmaster.

"Whitehorse always responds quickly and is able to solve any problem we throw at them..."

Whitehorse always responds quickly and is able to solve any problem we throw at them. The relationship that I have built with our account manager gives me confidence that my computer problems will always get resolved quickly.

Chef Frederik De Pue
Executive Chef
42 Degrees Catering Services

Chef Frederik De Pue is known throughout DC’s dynamic food scene as an international trend setter and he translates his global culinary experience through his unique menus, crafted for a sophisticated and modern palate. Chef Frederik and his partner launched 42˚ Catering in 2007, naming the company after the 42nd parallel that connects many of the greatest gastronomic cities in the world. Since then, 42˚ Catering has served events ranging in size from intimate dinner parties to lavish society extravaganzas.

"We would probably be out of business if it wasn't for Whitehorse Technology Solutions..."

Our franchise in Bethesda recently moved over Thanksgiving weekend from a space in the back of a mall to a highly visible curb-side location. On paper the moved looked like it would all go smoothly, with Whitehorse handling all our technology needs. The day of the move came and the DSL and phones were turned off in the old location and all the technology, refrigeration and production equipment moved to the new location. That was when everything seemed to start going wrong. Our very old phone system didn't survive the move. It just didn't turn back on, but that didn't matter because Verizon had totally dropped the ball, and there we were with no phone lines or internet access turned on in the new store. Our business depends upon internet orders and phone orders coming in. The internet is used for processing orders for our and other locations, and of course processing credit cards. So there we were, expecting to start production on Monday but with no way to get the orders, or collect any money for them. Our business was dead in the water. I called Whitehorse and was put through to the owner's cell phone. At 9pm that Saturday evening he arrived with equipment that let us connect to the internet using a cellphone network and a VoIP phone that worked over the connection. On Sunday he had his telephone specialist talk to us who then over-nighted a refurbished replacement phone system so we had the minimal equipment to purchase. Verizon fixed their phone lines by the middle of the week, but it took them over five weeks to get their internet line active. If we hadn't had the amazing support of Whitehorse we would have been unable to get any income for those weeks while still paying rent and salaries. We would probably be out of business if it wasn't for Whitehorse Technology Solutions.

Susan Rittenberg
Owner
Edible Arrangements Bethesda

Edible Arrangements(r) has a fresh fruit bouquet to make any occasion special - from birthdays, anniversaries and congratulations to business events and client gifts. Their bouquets are made fresh with premium fruit arranged in a variety of stunning displays.

"They never make me feel like I’m a small client..."

The APPIC Organization exists to provide a service to members who are interested in the training of predoctoral and postdoctoral Ph.D. candidates in Clinical Psychology.

I thought we had lost all our data and was in panic mode. We got through straight away to a real person who was very responsive. From that day on they have always been extremely responsive to our needs. When they are in the office they are not watching the clock, and so helpful with everything. They never make me feel like I’m a small client. They are on the tip of my tongue whenever I hear of anyone needing support.

Connie Hercey
Executive Director
APPIC

Whitehorse Technology Solutions was recommended to us by a friend of our CEO, and it was one of the best recommendations we received as a start-up company. They have helped us with things as simple as fixing printer issues to more complicated issues such as working around non-adjustable firewall settings to set up a server, and were able to explain tech-related issues to non-tech people. They were invaluable in getting our phone and internet set up when we moved to a new office location with only a few week's notice. They always respond quickly, whether it's during "normal" office hours, in the evening, or during the weekend. They work quickly, always solve the problem, and provide cost-efficient solutions. I highly recommend Alan and Whitehorse Technology Solutions. Top qualities: Expert, Good Value, High Integrity

Rachel Moir
Production Manager
LivingSocial

Whitehorse is exactly the kind of IT professional organization you want working in the trenches of your server room. They are widely educated on all things tech, from the latest in wireless hardware to the intricacies of Microsoft Small Business Server. In addition to being courteous and dependable, we found Alan to have a great personality and Whitehorse goes the extra mile to ensure your IT needs are met, if not exceeded. Top qualities: Personable, Expert, High Integrity

Patrick Moore
Owner & Web Developer
Set Sail Media

Whitehorse has been invaluable to our organization. For three years, they provided IT consulting services to The HealthCentral Network allowing us to support our rapidly growing staff at a reasonable price point. Alan's diligence and strong interpersonal skills have made him the "go to" person for any and all IT issues--from back office equipment choices to desktop support. I recommend Whitehorse's services without hesitation. Top qualities: Great Results, Good Value, High Integrity

Scott Rothrock
CTO
Goal.com

Alan Edwards and his company, Whitehorse Tehcnology, have provided consistently excellent IT consulting to our company. I strongly recommend his services. Top qualities: Great Results, Personable, High Integrity

Alexander Baldwin
Executive Vice President and General Counsel
The HealthCentral Network, Inc.

My company has engaged the services of Whitehorse Technology Solutions since 2008 and continues to retain Whitehorse Technology Solutions today and for the foreseeable future. We have been nothing short of completely satisfied with everything they have provided for our company.

We utilize Whitehorse's remote support to maintain our 10 locations and corporate office running smoothly and virus free. Occasionally when trouble arises (as it always does), Whitehorse is able to dial in remotely and service the issue. There have been occasions where (due to human intervention) that remote support wasn't appropriate and Whitehorse has always immediately sent someone to restore the network.

We rely heavily on the internet and computers to perform our business (as certainly everyone does) and without the internet or computers our business is stagnant. We sleep well at night knowing that the computers are safe and operating properly at all times.

Don Schaefer
Director of Operations
Sweegreen

I have been working with Alan Edwards from White horse Technology for over five years. He is EXEMPLARY!!! No matter what the issue, the timing or the complexity of a situation, he rises to the occasion and services us with complete professionalism and accuracy. You need look no further in your search for Technical Support - hire him! He is fantastic!

Michelle Bloxton
R & R Catering

Whitehorse Technology Solutions has been supporting the Embassy of India in Washington, DC for nearly two years now. We use them for server support, firewall support and complex end user issues support for our two site 110+ user secure network. More simple tasks, physical setting up of the computers etc. is done in-house.

The majority of the work is done by their remote staff that I have found to be extremely responsive any time of day or night and will always do everything possible to resolve the problems.

If they have decided to give you the opportunity to be an organization they support I would strongly recommend that you jump at the chance.

Suresh Ganesapillai
System Administrator
Embassy of India